Terms and Conditions

New Zealand Made
Plant-based Supplements
Scientifically Proven
Free Shipping Inside SG
Terms & Conditions of Use
Terms & Conditions of Purchase
My Recurring Orders Terms & Conditions
Promotional Terms & Conditions


  

TERMS AND CONDITIONS OF USE

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Welcome to Vitality Wellness (NZ) Limited (“VWNZ”) website. These Terms and Conditions apply to your use of:

  1. the VWNZ website at www.vitalityNZ.sg (“Website”);
  2. any other VWNZ website, page or application used to gather your details or send you email notifications relating to VWNZ and its products; and
  3. any social media website or page, containing pages or content established by, or associated with VWNZ, including, but not limited to:
    1. Facebook and
    2. Twitter (“internet sites”)
    3. You Tube

 

1. TERMS

By accessing or using any one or more of the Internet Sites you are deemed to have read and agree to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions, you must cease accessing the Internet Sites immediately.

2. PRIVACY POLICY

As well as these Terms and Conditions the Privacy Policy also applies to you and your use of the Internet Sites. Please ensure you read the Privacy Policy in conjunction with these Terms and Conditions. By accessing the Internet Sites you are deemed to have read and agree to be bound by the Privacy Policy as well as these Terms and Conditions. In addition, if you are purchasing goods from the Website (“Goods”) you should ensure you read the Terms of Purchase as these will govern the purchase of any Goods you make.

3. AMENDMENTS

VWNZ reserves the right to amend these Terms and Conditions from time to time. Amendments will be effective immediately upon being placed on the Website. Your continued use of the Internet Sites following such amendments being placed on the Website will represent an agreement by you to be bound by the Terms and Conditions as amended. Such amendments may include replacing these Terms and Conditions with entirely new Terms and Conditions.

4. INTELLECTUAL PROPERTY

Unless otherwise stated, VWNZ is the owner of, or otherwise has the right to use, all copyright, trademarks and other intellectual property rights relating to VWNZ, its subsidiaries, or the Goods on the Internet Sites. This includes without limitation all intellectual property rights in respect of all text, graphics, logos, images and any downloads that may be offered on the Internet Sites. VWNZ’s ownership in such intellectual property is protected by both Singapore and international law.

For the avoidance of doubt, Vitality ® New Zealand and Brain Shield™ are trademarks of Vitality Wellness (NZ) Limited and VWNZ is lawfully entitled to use these trademarks.

5. LICENSE

VWNZ grants you a limited license (“License”) for the purpose of learning about VWNZ and its products, registering, ordering and paying for VWNZ products, and making personal use of the Internet Sites. Any contravention by you of these Terms and Conditions terminates the License immediately.

Under no circumstances, without the prior written approval of VWNZ, may you adapt, reproduce, store, distribute, print, display, publish or create derivative works from any part of the Internet Sites other than in accordance with the License. You shall not use any data gathering and extraction tools or software to extract information from the Internet Sites. You shall not frame or utilize framing techniques to enclose any of the contents of the Internet Sites without VWNZ’s express prior permission. You may not use any meta-tags or other hidden text which incorporate VWNZ’s name or any of its intellectual property including trademarks without VWNZ’s express prior permission.

You agree to fully indemnify VWNZ for any loss or damage it may suffer in contract, tort, equity, statue, regulation or otherwise, including without limitation any economic loss, loss of turnover, profits, business or goodwill, whether direct or consequential, in respect of any third party claims against VWNZ its related parties, employees, contractors or agents, that may arise as a result of your breach of the License.

6. PROPRIETARY NOTICES

If you are granted permission by VWNZ to use any content from the Internet Sites other than for personal use, subject to any contrary agreement you reach with VWNZ, you must ensure that all copyright, trademark and other proprietary notices contained in the content are retained.

7. CONTENT

While VWNZ endeavours to take all reasonable and appropriate care in the preparation of the content on the Internet Sites and has no reason to believe that any information contained on the Internet Sites is inaccurate, VWNZ does not warrant the accuracy, adequacy, or completeness of such information or that such information is error free.

VWNZ does not undertake to keep the Internet Sites updated, VWNZ does not accept liability for any loss or damage which may result either directly or indirectly from reliance by you upon the accuracy or currency of information contained on the Internet Sites including without limitation where such loss or damage is a result of or contributed to by the negligence of VWNZ.

8. POSTING POLICY

The following provisions apply to any comments, statements, blogs, feedback or interactions that you wish to post and are posted (“Posts”) on any of the Internet Sites:

  1. VWNZ reserves the right without notice or explanation to:
    1. not allow the posting of any specific Post; and
    2. edit any specific Post; or
    3. remove any Post;
  2. Personal abuse, foul language, inappropriate subject matter or discriminatory remarks of any nature will not be tolerated;
  3. You agree to indemnify VWNZ on demand for any loss or costs of whatever nature suffered by VWNZ whether direct or consequential as a result of any breach by you of the paragraphs a. and b. above.

9. INAPPROPRIATE POSTS

VWNZ has very strict policies in place which govern Posts on the Internet Sites by users. These policies are intended to ensure that only fair, factual and accurate comments and statements are posted by users.

If you believe that any Post included on any of the Internet Sites is inaccurate or inappropriate, then please contact us immediately and we will do our best to resolve the issue.

10. CONTACT

VWNZ can be contacted in any of the following ways:

Email: info@vitalitynz.sg

Post: 8 Wilkie Road #03-01, Singapore 228095

11. OPINIONS

Unless explicitly stated otherwise the comments or statements posted on the Internet Sites by others do not represent the opinions of VWNZ regardless of whether VWNZ may have edited or formatted such comments or statements in the course of their being posted on the Internet Sites.

12. GENUINE OPINION

To the best of VWNZ’s knowledge, all comments or statements made on the Internet Sites represent the genuine opinion of the authors of such comments or statements.

13. LINKED WEBSITES AND THIRD-PARTY INFORMATION

The Internet Sites may contain links to other websites (“Linked websites”). Those links are provided for convenience only and may not remain current or be maintained. VWNZ is not responsible for the content or privacy practices associated with linked websites.

Our links with Linked Websites should not be construed as an endorsement, approval or recommendation by use of the owners or operators of those Linked Websites, or of any information, graphics, materials, products or services referred to or contained on those Linked Websites including further links contained on those Linked Websites, unless and to the extent stipulated to the contrary.

The Internet Sites may contain information which is obtained from third parties and which those third parties or VWNZ may post on the Internet Sites from time to time. Such information is provided for convenience only and VWNZ does not necessarily endorse the products or services referred to in the information.

14. LINKS

VWNZ requires that you obtain the prior written approval of VWNZ before providing any link to the Website. Where such approval is given, you further agree that you will not use any VWNZ logo, trademark or other proprietary graphic as part of such link without the express prior approval of VWNZ.

15. ACCESSING

You must take you own precautions to ensure that the process which you employ for accessing the Internet Sites, and/or downloading any information from the Internet Sites, does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your computer system, telecommunication equipment or other property. VWNZ does not accept responsibility for any interference or damage to your computer system or telecommunication equipment which may arise in connection with your use of the Internet Sites or any linked website.

16. EXCLUSION OF WARRANTY

To the fullest extent permitted by law, in relation to your access and use of the Internet Sites any condition or warranty either express or which would otherwise be implied by law into these Terms and Conditions is hereby excluded.

VWNZ further notes that the information accessed through the Internet Sites is to inform you of VWNZ’s range of products and their use. VWNZ does not engage in offering professional medical or health advice. The information accessed through the Internet Sites is not intended to be complete or diagnose or treat a health problem or disease.

If you have a health problem or suspect you have a health problem, please consult your health adviser.

17. EXCLUSION OF LIABILITY

Under no circumstances will VWNZ, its employees or its agents be liable to you in contract, tort, equity, statue, regulation or otherwise for any loss, damage, costs, legal costs, professional and other expenses of any nature whatsoever incurred or suffered by you or by any other third party, whether direct or consequential (including without limitation any economic loss or other loss of turnover, profits, business or goodwill) arising out of any dispute or contractual, tortious or other claims or proceedings made by or brought against you which relate in any way to your access and use of the Internet Sites or in respect of any failure or omission on the part of VWNZ to comply with its obligations as set out in these Terms and Conditions in respect of your access and use of the Internet Sites.

18. LIMITATION OF LIABILITY

If any limitation or provision contained in these Terms and Conditions is held to be invalid or unenforceable for any reason and VWNZ becomes liable for any loss or damage that would otherwise have been excluded, VWNZ’s maximum liability in contract, tort, equity, statue, regulation or otherwise for any loss, damage or injury directly or indirectly arising in respect of your access and use of the Internet Sites is to be limited to $65 in Singapore currency.

19. JURISDICTION

The Internet Sites are governed by and are to be interpreted in accordance with the laws of Singapore and in all matters relating to or arising from your use of the Internet Sites, you agree to submit to the non-exclusive jurisdiction of the Courts of Singapore.

20. SOCIAL NETWORKING SITES

These Terms and Conditions must be read in addition to the respective terms and conditions governing the use of social networking sites, such as Facebook and Twitter, as published by the relevant social networking site. By accessing a social networking site, you agree to be bound by, and comply with, the terms and conditions of that social networking site, provided that these Terms and Conditions, along with our Privacy Policy and Terms of Purchase, are paramount where there are inconsistencies with the general terms and conditions published by the relevant social networking site.

21. DISPUTES

In the event of any problem with the Internet Sites or any content, you agree that your sole remedy is to cease using the relevant Internet Site.

22. FAILURE TO COMPLY

VWNZ accepts no liability for any failure to comply with these Terms and Conditions where such failure is due to circumstances beyond its reasonable control.

23. WAIVER

If VWNZ waives any rights available to it under these Terms and Conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.

24. SEVERABILITY

If any of these Terms and Conditions is held to be invalid, void, unenforceable or illegal for any reason, such provision shall be deemed to be severed from these Terms and Conditions and the remaining Terms and Conditions shall continue in force.

25. BREACH

In the case of a breach of these Terms and Conditions by you or any other person, VWNZ is free to decide whether it wishes to take action for such breach, and if so when and how. VWNZ will not be prevented by passage of time or any other matter, from exercising its rights.

26. NO ASSIGNMENT

You may not assign any of your rights or obligations pursuant to these Terms and Conditions.

27. COPYRIGHT

All VWNZ content on the Internet Sites is protected. VWNZ Limited is either the owner or licensee of all rights to such content. All such rights are reserved.

28. QUERIES

If you have any queries in regard to these Terms and Conditions, please don’t hesitate to contact VWNZ.

DISCLAIMER

The information accessed through:

  1. The VWNZ website at www.vitalitynz.sg
  2. Any other VWNZ website, page or application used to gather your details or send you email notifications relating to VWNZ and its products; or
  3. Any social media website or page, containing pages or content established by, or associated with VWNZ, including but not limited to:
    1. Facebook and
    2. Twitter (“the Internet Sites”)
    3. You Tube

Is to inform you of our range of products and their use. VWNZ does not engage in offering professional medical or health advice. The information accessed through the Internet Sites is not intended to be complete or to diagnose or treat a health problem or disease. If you have a health problem or suspect you have a health problem, please consult your doctor or health advisor.

 
 

TERMS AND CONDITIONS OF PURCHASE

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1. TERMS OF PURCHASE

These Terms of Purchase will govern the purchase of any goods (“Goods”) you make from VWNZ (“VWNZ”, “us”, “we”) through the VWNZ website at www.VWNZ.co.nz (“Website”). You should read and ensure you understand these Terms of Purchase before ordering (“Order”) any Goods through this Website. If you do not agree with any of these Terms of Purchase, you must not Order Goods through the Website.

2. TERMS AND CONDITIONS OF USE AND PRIVACY POLICY

In addition to these Terms of Purchase, the Terms and Conditions of Use (“Terms and Conditions”) and the Privacy Policy also govern your access to and use of the Website. You should ensure that you have read the Terms and Conditions and the Privacy Policy in conjunction with these Terms of Purchase. By accessing the Website, you are deemed to have read and agree to be bound by the Terms and Conditions the Privacy Policy and these Terms of Purchase.

3. AMENDMENTS

VWNZ reserves the right to amend these Terms of Purchase from time to time. Amendments will be effective immediately upon being placed on the Website. Your continued use of the Internet Sites following such amendments being placed on the Website will represent an agreement by you to be bound by the Terms of Purchase as amended. Such amendments may include replacing these Terms of Purchase with entirely new Terms of Purchase.

4. ORDER

You may Order Goods described on the Website for the price specified on the Website. All prices are expressed in Singapore dollars and are inclusive of goods and services tax chargeable under the Goods and Services Tax Act 1993 (“GST”). VWNZ reserves the right to amend the prices of Goods from time to time without prior notice.

5. DETAILS

Your Order must contain your name, email address, credit card details, billing address, delivery address and any other ordering information specified on the Website.

6. CANCELLATION

VWNZ may reject your Order at any time and is not required to give reasons for rejecting your Order.

The client can contact VWNZ directly via email at info@vitalitynz.sg to inquire about or cancel a specific order. We will then issue a refund.

Clients who have signed up for one of our Subscription Plans may cancel their subscription at their own discretion without any penalties. They can do so either by accessing their Vitality Wellness account (the one created when they signed up for a Subscription Plan for the first time) using the registered e-mail address and password, or they can contact VWNZ directly and request that we cancel their subscription on their behalf.

7. REJECTION

If we reject your Order for any reason, neither you or we will be under any further obligation to the other arising out of your Order or our rejection of that Order.

8. REIMBURSEMENT

If we reject your Order, we undertake to reimburse you for any payments already received by us.

9. DELIVERY

Delivery of the Goods to you will take place in the manner chosen by VWNZ unless agreed otherwise with you. VWNZ will not be liable for any delay in delivery of Goods ordered or non-delivery of Goods ordered, other than in accordance with the provisions of Consumer Protection (Fair Trading) Act (CPFTA).

VWNZ’s Domestic policy is: Next day delivery, if ordered by 2 pm, with tracking via Singpost. Rural delivery takes one or two extra days depending on location. Free delivery nationwide in Singapore. International delivery: 5-10 days. A fee will be added to each product, cost dependent on region. Tracking is available.

10. TITLE

Title in the Goods does not pass to you until payment has been received in full by VWNZ or its agent. While VWNZ retains title to the Goods you must properly store the Goods and ensure the Goods are identifiable as a VWNZ product.

11. PAYMENT

Payment must be affected in the manner described on the Website. Prices are inclusive of GST unless otherwise stated. Prices are, however, exclusive of other taxes, duties and charges imposed or levied in Singapore or overseas in connection with the supply of the Goods.

Where payment is by credit card, you will be liable for all Orders placed using your credit card.

12. DONATIONS

VWNZ may from time to time donate a percentage of the sale price of any Goods to any charity of its choosing. The Goods to which this applies, and the charity or charities chosen by VWNZ are shown on the Website. Nothing in these Terms of Purchase comprises an endorsement of VWNZ products by any recipient of a donation.

13. CAPACITY

The Goods are offered for sale only to persons who can make legally binding contracts. It is your responsibility to ascertain and obey all applicable laws (including minimum age requirements for legally binding contracts) in relation to the use of the Website and the purchase of Goods from the Website.

By placing an Order for Goods, you represent that you can make a legally binding contract and that the Goods purchased will be used in a lawful manner.

14. SINGAPORE LAW

Details contained on the Internet Sites relating to Goods, including any descriptions or claims made in relation to Goods, have been prepared in accordance with Singapore law and may not satisfy the laws or regulations of any other jurisdiction. We do not warrant that the details, descriptions or claims on the Internet Sites concerning Goods will satisfy the laws of any other jurisdiction.

It is your responsibility to determine whether these details, descriptions and claims satisfy the laws of the jurisdiction where you reside (if that jurisdiction is outside Singapore) and if the details, descriptions or claims do not satisfy the laws of your jurisdiction, you may not Order any Goods from the Website.

15. COMBINED TERMS

These Terms of Purchase together with any additional terms and conditions contained in the invoice or any other similar document issued by VWNZ shall be the terms which govern your purchase of the Goods.

16. POSSESSION AND RISK

Possession and risk in the Goods shall pass to you upon delivery of the Goods to your agent or carrier or upon delivery of the Goods to the address supplied by you when placing an Order.

17. INCORRECT ORDERS

Short or incorrect Orders must be reported to VWNZ within seven (7) working days of their receipt together with the invoice number. Any Goods returned must be clean and free from price markings. Goods that have been damaged or are not resaleable may not be credited in full.

18. RETURN OF ERRONEOUS OR EXCESSIVE ORDERS

For Goods ordered in excess of your requirements or in error, VWNZ reserves the right to charge a handling fee of up to 20% of the original invoice value where those Goods are returned. An authorisation is required by VWNZ prior to the return of any Goods and VWNZ is under no obligation to grant any such authorisation.

19. DEFECTIVE GOODS

If Goods are purchased on the Website, and those Goods do not conform to specification or are defective, then provided such Goods are returned together with the relevant invoice or shipping note to VWNZ at 8 Wilkie Road #03-01, Singapore 228095, within ten (10) working days of the date of purchase, VWNZ will at its option, replace such Goods or refund the purchase price.

20. EXCLUSION OF LIABILITY

Under no circumstances will VWNZ, its employees or its agents be liable to you in contract, tort, equity, statue, regulation or otherwise for any loss, damage, costs, legal costs, professional and other expenses of any nature whatsoever incurred or suffered by you, or by any other third party, whether direct or consequential (including, but without limitation, any economic loss or other loss of turnover, profits, business or goodwill) arising out of any dispute or contractual, tortious or other claims or proceedings made by or brought against you which relate in any way to Goods supplied pursuant to an Order placed on the Website or in respect of any failure or omission on the part of VWNZ to comply with its obligations as set out in these Terms of Purchase in respect of the sale of Goods to you.

21. LIMITATION OF LIABILITY

In the event that any limitation or provision contained in these Terms of Purchase is held to be invalid or unenforceable for any reason and VWNZ becomes liable for any loss or damage that would otherwise have been excluded, VWNZ’s maximum liability in contract, tort, equity, statue, regulation or otherwise for any loss, damage or injury directly or indirectly arising in respect of the supply of the Goods pursuant to an Order is to be limited to the lesser of the value of Goods comprised in an Order to which a claim relates; the cost of repairing or replacing defective Goods; and the actual loss or damage suffered by you. All other warranties, descriptions, representations and conditions as to fitness, suitability for any purpose or specific conditions, even though such conditions may be known to VWNZ, merchantable or otherwise, whether express or implied, and whether statutory or otherwise, are expressly excluded, except to the extent that such liability is required by law without right of exclusion.

22. FITNESS FOR PURPOSE

You acknowledge that you have made your own investigations as to the fitness of the Goods for your purpose.

23. NOTIFICATION OF PROBLEM

VWNZ shall not be liable for any damage, discrepancy or shortage in the Goods unless you notify VWNZ and the carrier within 48 hours of the time of delivery of the Goods.

24. SEVERABILITY

If any provision of these Terms of Purchase is held to be invalid, void, unenforceable or illegal for any reason, such provision shall be deemed to be severed from these Terms of Purchase and the remaining provisions shall continue in full force.

25. GOODS DESCRIPTION AND AVAILABILITY

All descriptions of Goods, specifications, quantities and prices of Goods depicted on the Internet Sites are subject to change at any time without notice. Certain weights, measurements and similar descriptions are approximate and provided for convenience purposes only.

VWNZ will make all reasonable efforts to accurately display the attributes of the Goods, including applicable colours; however, the actual colour you see will depend on your computer and we cannot guarantee your computer will accurately display such colours.

While VWNZ will use its best endeavours to ensure your Order is met, VWNZ provides no warranty as to the availability of Goods ordered on the Website.

26. PRICING ERRORS

VWNZ will use all reasonable efforts and will take all reasonable care to ensure products available for purchase on the Website are accurately priced. However, from time to time, certain products may erroneously be mis-priced. Where a pricing error is identified, and you have placed an order VWNZ reserves the right to cancel the order in its discretion and you will be provided a full refund if payment has been made. We will contact you to advise of the correct price and seek your instruction as to whether you wish to proceed with a new order at the correct price. VWNZ has no obligation to supply products at the incorrect price.

27. WAIVER

If we delay or do not exercise any of our rights or remedies under these Terms of Purchase, that will not be a waiver of the right or remedy.

28. RETAIN A COPY

You should print out and retain or otherwise store a copy of these Terms of Purchase for your future reference.

29. QUERIES

If you have any queries in regard to these Terms of Purchase, please don’t hesitate to contact us.


  

MY RECURRING ORDERS TERMS AND CONDITIONS

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My Recurring Orders is a product subscription service offered by VWNZ. It is available for all products, being those designated as eligible for the My Recurring Orders service in the Products section of VWNZ’s website at www.VWNZ.co.nz (“Website”).

  1. Recurring orders will qualify for a 10% discount on eligible items.
  2. Recurring Order items will be shipped automatically based on the order frequency you select until you cancel your subscription. By registering for VWNZ’s Recurring Order service you authorise VWNZ to charge your credit card for future orders at the frequency you have selected.
  3. VWNZ reserves the right to change the Recurring Order terms, benefits, discount rates and delivery options at any time in its sole discretion without notice. All changes will apply to future orders, including for current subscriptions.
  4. You can amend or cancel your subscription to the Recurring Orders service at any time via the ‘My Account’ section of the Website.
  5. VWNZ may terminate your subscription at any time in its discretion. If we do so you will only be charged for orders that have been dispatched to you.


  

PROMOTIONS TERMS AND CONDITIONS

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First order or special offer promotions:

  1. Due to limited supply some products are not eligible for this type of promotion.
  2. The exclusion of a product from this type of promotion will be indicated on the relevant product page(s).

 

VWNZ COMPETITION TERMS AND CONDITIONS
 

VWNZ general conditions of entry into any on-line competition run by VWNZ or a related company (“the Promotor”):

1. Acceptance of Conditions.

Information regarding prizes and how to enter forms part of these conditions. By entering, entrants accept these conditions.

2. Restrictions on Entry.

Entry is open only to residents of Singapore, and who are not directors, management or employees (or members of the immediate families of directors, management or employees) of VWNZ or of the agencies or companies associated with the competition.

3. Duration of Competition.

The duration of the competition will be outlined on the relevant internet site where the competition was entered and is subject to the terms and conditions of that competition.

4. Method of Entry.

To enter, entrants must during the competition period register at the relevant internet site where the competition is advertised and agree to the Terms and Conditions of the competition (“Eligible Entrant”).

5. Eligible Entrants.

Eligible Entrants may only register once for any competition. Registering for the competition will entitle the Eligible Entrant to one entry in the draw. Entrants are responsible for their own costs associated with accessing the internet.

6. Entries.

All entries must be received by the Promoter during the Competition Period. Entries are deemed to be received at the time they are received by the Promoter’s database and not at the time of submission by the entrant. The Promoter accepts no responsibility for late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise. The Promoter has no control over communications networks or lines and is not liable for any problems associated with them, whether due to traffic congestion, technical malfunction or otherwise. The Promoter is not liable for any consequences of user error including (without limitation) costs incurred. Entrants who enter using multiple email addresses or aliases may be disqualified.

7. Draw Details.

Draw details will be specific to each competition and will be detailed on the relevant internet site where the competition was entered.

8. Eligible Entries.

All Eligible Entries received during the Competition Period will be entered in the draw.

9. Prize Details.

The prize details will be specific to each competition and outlined on the relevant internet site of entry.

10. Publicity.

The prize winner must, at the Promoter’s request, participate in all promotional activity (such as publicity and photography) surrounding the winning of any prize, free of charge, and consent to the Promoter using their name and image in promotional material.

11. Exclusion of Liability.

The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this competition or accepting or using any prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).

12. Damage.

Without limiting the previous paragraph, the Promoter and its associated agencies and companies will not be liable for any damage in transit to prizes, or for any consequences of the winner or any of their companions not complying with any applicable laws and regulations regarding the use of the car (including but not limited to driving while intoxicated).

13. Facebook.

This competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. Entrants are providing their information to the Promoter and not to Facebook. Each entrant completely releases Facebook from any and all liability.

14. Awarding Prizes.

The Promoter may require winner to provide proof of identity, proof of age, and proof of residency at the nominated prize delivery address. Identification considered suitable for verification is at the Promoter’s discretion.

15. Disqualification of Entries.

If a winning entry is deemed not to comply with these conditions of entry, the entry will be discarded, and a new winner of that prize will be determined by drawing a further Eligible Entry in accordance with condition 6. The Promoter’s decision is final, and no correspondence will be entered into.

16. Disqualification of Applicants.

The Promoter may, in its sole discretion, disqualify all entries from, and prohibit further participation in this competition by, any person who tampers with or benefits from any tampering with the entry process or with the operation of the competition or acts in violation of these conditions, acts in a disruptive manner or acts with the intent to annoy, abuse, threaten or harass any other person. The Promoter may in its absolute discretion cancel a prize or otherwise cease to provide any benefit of the prize to the prize winner if the winner (or any of their companions), in the opinion of the Promoter, is under the influence of alcohol or any other drug, behaves aggressively or offensively, or behaves in a manner which may diminish the good name or reputation of the Promoter or any of its related bodies corporate or the agencies or companies associated with this competition, is contrary to law or is otherwise inappropriate.

17. Changes in Prize Value.

Prizes are not transferable or exchangeable and cannot be redeemed for cash.

18. Problems Affecting Competition.

If for any reason any aspect of this competition is not capable of running as planned, including by reason of infection by computer virus, mobile network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this competition, the Promoter may in its sole discretion cancel, terminate, modify or suspend the competition, or invalidate any affected entries, subject to the approval of the gaming authorities in each state and territory, where required.

19. Unclaimed Prize Draw.

In the event of a prize not being accepted or claimed within 3 months of the relevant draw, the relevant winner’s entry will be deemed invalid and the Promoter reserves the right to conduct such further draws, subject to any requirements of any gaming authority. Any winner in this draw will be notified by email within 2 days of the draw.

20. Tax Statement.

The Promoter is not liable for any tax implications arising from prize winnings. Independent financial advice should be sought.

21. Privacy Statement.

All details of the entrants will be used and preserved in accordance with the Personal Data Protection Act 2012. A request to access, update or correct any information should be directed to that office. Unless otherwise notified, VWNZ Singapore may use the entries and details of entrants for promotional and publicity purposes. Entrants consent to their full names and/or their entries being used in the winner’s promotion of the relevant competition.

22. Surveys & Contests.

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

23. Further and Particular Terms.

Further and terms relating to a competition may be displayed on the relevant internet site where the competition is advertised. In the event of any conflict between a competition term and these general competition terms, the term(s) of the particular competition shall take precedence.

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